SILICON VALLEY – Leading AI transcription company Otter.ai has introduced Otter AI Chat. This groundbreaking meeting tool leverages artificial intelligence (AI) to provide real-time question-and-answer support and generate meeting-specific content. The chat feature boasts three key functions: providing answers, facilitating collaboration, and generating content.

What sets this new feature apart from other AI-powered tools launched this year is its ability to summarize and answer questions about ongoing meetings in real-time rather than providing an overview of written documents or a post-meeting summary. 

Otter AI Chat serves as a virtual meeting participant capable of answering queries, collaborating with attendees, and generating content based on meeting data. Users can engage in messaging conversations with human participants and the AI tool, transforming Otter AI Chat into an active and valuable contributor during meeting discussions.

While large language models (LLMs), such as ChatGPT, have garnered considerable attention, they lack a critical utility: internal knowledge. LLMs operate as a single AI model conversing with one individual, a far cry from the multi-party dynamics of a business meeting.